Frequently Asked Questions

— What or Who is UIDIO?

UIDIO is both a growing library of hand-crafted audio designed for digital-expriences (ie: mobile-apps, websites, video games) and a custom sound design company.

— What do I get once I purchase UIDIO?

Once purchased, you will be able to download the files. Within the files you will find a License Agreement and document with technical information about your audio-samples, organized into categories. Within each category, we have organized all samples into 4 different formats mastered at 24bit/44.1kHz ( .wav, .mp3, .agg, .wav) with 2 volume variables -0db and -25db for a production product.

All files are mastered at 24 bit/44.1kHz and come in 2 volume variable formats -0db and – 25db

  • .wav : Uncompressed
  • .caf : iOS and MacOs Uncompressed File
  • .ogg: Android, compressed files

— Do you offer refunds?

In short, it depends.  In practice, we lean towards only offering refunds in very special-circumstances only.  If you require a refund, please message support@uidio.com.

— Will I recieve updates? If so, for how long?

We are constantly expanding our library with . You are automatically included in all updates for the life of the product. If you have any questions or need help, submit an email to support@uidio.com.

— Does UIDIO provide custom sound design?

Yes we can.  If you have a project you would like us to help with, please fill out our Custom Project form and we will get back to you ASAP.

— Is my purchase secure?

Yes, you are in good-hands with GumRoad.

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